1 Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "you," "your") and PlayPerya ("we," "us," "our," "the Platform"), which operates the online gaming website accessible at playperya.net.
By accessing the PlayPerya website, registering an account, making a deposit, or participating in any game or promotion offered on the platform, you confirm that you have read these Terms in full and that you agree to be bound by them. If you do not accept these Terms, please do not use PlayPerya.
These Terms apply alongside PlayPerya's Privacy Policy and Responsible Gaming Policy, which are incorporated by reference. In the event of any conflict between these Terms and any specific game or promotional rules, the specific rules take precedence for that particular game or promotion.
Your continued use of PlayPerya after any update to these Terms constitutes acceptance of the revised version. We will notify you of material changes via email and/or a notice on the platform.
2 Eligibility and Registration
2.1 Age Requirement
PlayPerya is strictly available to individuals who are 21 years of age or older. By registering, you confirm that you meet this age requirement. PlayPerya reserves the right to request proof of age at any time and to suspend accounts pending verification. Any winnings accrued by an underage player will be forfeited.
2.2 Geographic Eligibility
PlayPerya is designed for players located in the Philippines. You are responsible for ensuring that online gaming is legal in your jurisdiction. PlayPerya does not accept registrations from individuals in jurisdictions where online gambling is prohibited.
2.3 One Account Rule
Each individual may hold only one PlayPerya account. Creating multiple accounts — whether in your own name or using different names, email addresses, payment methods, or device identifiers — is strictly prohibited. Violation of this rule will result in immediate suspension of all associated accounts and forfeiture of all funds held within them.
2.4 Accurate Information
You must provide accurate, complete, and truthful information when registering with PlayPerya and when requested during verification processes. Providing false information — including false names, dates of birth, or identity documents — constitutes a material breach of these Terms.
2.5 KYC Verification
PlayPerya is required by law to carry out Know Your Customer (KYC) checks. You may be asked to provide a government-issued ID, proof of address, and/or proof of payment method at any stage. Accounts that fail to complete verification may be restricted or suspended. Winnings on restricted accounts may be held pending successful verification.
3 Account Security
You are solely responsible for maintaining the confidentiality of your PlayPerya login credentials — your username, password, and any two-factor authentication codes. PlayPerya will never ask for your password via email, chat, or phone.
You must notify PlayPerya immediately if you believe your account has been accessed without your authorisation by contacting support@playperya.net. Any activity that occurs on your account prior to notification is your responsibility.
- Use a unique, strong password that you do not use on any other platform.
- Enable two-factor authentication in your account security settings.
- Never share your login details with another person, including family members.
- Log out fully after each session, especially on shared or public devices.
PlayPerya cannot be held liable for losses resulting from unauthorised access to your account if you failed to maintain reasonable security over your credentials.
4 Deposits and Payments
4.1 Accepted Payment Methods
PlayPerya accepts deposits via the following Philippine-based payment methods: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO Online Banking, BPI Online Banking, UnionBank Online, Visa, and Mastercard. All transactions are processed in Philippine Pesos (₱).
4.2 Minimum Deposit
The minimum deposit amount is ₱100. There is no maximum deposit limit, though large deposits may trigger additional verification requirements in line with our AML obligations.
4.3 Deposit Processing
Most deposits via GCash and Maya are credited to your PlayPerya account instantly. Bank transfers via InstaPay or PESONet may take up to one (1) business day. PlayPerya is not liable for delays caused by third-party payment processors.
4.4 Currency and Conversion
All funds on PlayPerya are held and displayed in Philippine Pesos. PlayPerya does not accept deposits in foreign currency. If your payment provider applies a currency conversion before sending funds, any exchange rate costs are your responsibility.
4.5 Source of Funds
By depositing funds, you confirm that the money being deposited is your own, obtained through legal means. PlayPerya may request evidence of source of funds for large or unusual deposits. Failure to provide satisfactory evidence may result in account suspension.
5 Withdrawals
5.1 Minimum Withdrawal
The minimum withdrawal amount is ₱200. Withdrawal requests below this amount will not be processed.
5.2 Withdrawal to Source Method
For anti-money laundering compliance, all withdrawals must be processed back to the same payment method used for the most recent deposit. GCash deposits withdraw to GCash. Maya deposits withdraw to Maya. This policy cannot be waived.
5.3 Processing Times
- Silver VIP: Standard processing — up to 3 business days.
- Gold VIP: Priority processing — same business day.
- Platinum VIP: Processed within 1 hour during business hours.
- Diamond VIP: Instant processing.
5.4 Verification Requirements
PlayPerya reserves the right to request additional identity verification before processing any withdrawal. This may include government-issued ID, selfie verification, or proof of payment method. Accounts with outstanding KYC requirements cannot process withdrawals until verification is complete.
5.5 Bonus Balance and Withdrawals
Bonus funds cannot be withdrawn directly. They must first meet applicable wagering requirements, after which they convert to real-money funds eligible for withdrawal. Any real-money balance on your account can be withdrawn at any time, subject to the minimum withdrawal amount and verification requirements.
6 Bonuses and Promotions
6.1 General Bonus Terms
All bonuses and promotions offered by PlayPerya are subject to these general terms plus any specific terms stated on the individual promotion page. In case of conflict, the promotion-specific terms take precedence.
6.2 Wagering Requirements
Most bonuses carry a wagering requirement — a multiplier applied to the bonus amount (or bonus plus deposit amount) that must be met before the bonus converts to withdrawable real-money funds. For example, a 10x wagering requirement on a ₱500 bonus means you must wager ₱5,000 before the bonus converts. Wagering requirements for each promotion are displayed clearly on the promotion page.
6.3 One Bonus at a Time
Only one bonus can be active on your PlayPerya account at any given time. You cannot claim a new bonus while an existing bonus has an outstanding wagering requirement, unless specified otherwise by the promotion.
6.4 Game Contributions
Not all games contribute equally toward wagering requirements. Slot games typically contribute 100%. Table games and live dealer games may contribute at a lower rate (commonly 10%–20%). The contribution rates for each game category are listed in the bonus terms on each promotion page.
6.5 Bonus Expiry
Bonuses expire if wagering requirements are not met within the stated validity period (typically 7 to 30 days, depending on the promotion). Upon expiry, the bonus and any winnings derived solely from the bonus balance will be removed from your account.
6.6 Abuse and Fraud
PlayPerya reserves the right to void bonuses and confiscate associated winnings if it determines that a player has exploited, abused, or obtained a bonus through fraudulent means — including but not limited to creating multiple accounts, providing false information, or using betting patterns designed to exploit bonus terms.
7 Game Rules and Fairness
All games available on PlayPerya are governed by their own individual game rules, which are accessible from within each game. By participating in any game, you confirm that you have read and understood the applicable rules.
PlayPerya's Random Number Generator (RNG) games are independently certified by an accredited testing laboratory to ensure fairness and unpredictability of outcomes. Certified RTP (Return to Player) percentages are published for each game category.
In the event of a technical malfunction or disconnection during a game session, PlayPerya will make reasonable efforts to resolve the issue. If a bet cannot be completed due to a technical error, the stake will be returned to your account. PlayPerya's records shall be the final authority in any dispute regarding game outcomes.
Important: Any winnings resulting from a software error, pricing error, or manifest mistake on PlayPerya's part are not valid and will be voided. PlayPerya reserves the right to withhold or recover any amounts paid in error.
8 Prohibited Conduct
The following activities are strictly prohibited on PlayPerya and will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:
- Creating more than one account in any name or using any payment method.
- Providing false identity documents or impersonating another person.
- Using any software, bot, script, algorithm, or automated tool to gain an unfair advantage in any game.
- Colluding with other players to manipulate game outcomes.
- Exploiting glitches, errors, or vulnerabilities in the platform's software.
- Using PlayPerya to launder money or engage in any form of financial fraud.
- Charging back deposits via your payment provider after playing with the funds.
- Abusing bonuses or promotions through patterns designed to circumvent wagering requirements.
- Threatening, harassing, or abusing PlayPerya staff or other players.
- Attempting to access areas of the platform to which you are not authorised.
9 Responsible Gaming
PlayPerya is genuinely committed to responsible gaming — not as a formality, but as a core obligation to our players and the wider Philippine community. Every PlayPerya account has access to the following tools from within the account settings:
- Deposit Limits: Set daily, weekly, or monthly deposit caps.
- Session Time Limits: Receive reminders when you've been playing for a set duration.
- Reality Checks: Periodic pop-up notifications showing your session duration and net position.
- Cooling-Off Periods: Take a break of 24 hours, 7 days, or 30 days.
- Self-Exclusion: Request permanent exclusion from the platform.
You can also contact our support team at support@playperya.net to discuss any of these options. Once a self-exclusion has been applied, it cannot be reversed during the exclusion period. Please visit our Responsible Gaming page for more information.
If gambling is causing you distress, please reach out to a professional. The PAGCOR Responsible Gambling programme provides support and resources for Filipino players.
10 Account Suspension and Closure
10.1 Suspension by PlayPerya
PlayPerya reserves the right to suspend or close any account at its discretion, including but not limited to cases where: a player has violated these Terms, a player's identity cannot be verified, suspicious activity has been detected, or a player is found to be a minor.
10.2 Funds on Suspension
Where an account is suspended due to a Terms violation, PlayPerya may withhold funds pending investigation. If the violation is confirmed, funds derived from prohibited activity will be forfeited. Real-money funds deposited prior to any violation may be returned at PlayPerya's discretion following investigation.
10.3 Voluntary Closure
You may request closure of your PlayPerya account at any time by contacting support@playperya.net. Any real-money balance at the time of closure will be returned to your designated payment method within a reasonable timeframe, subject to completion of any outstanding verification requirements.
10.4 Dormant Accounts
An account is considered dormant after 12 consecutive months of inactivity (no login, deposit, or game activity). PlayPerya will notify you before any dormancy charges are applied. A monthly administration fee of ₱50 may be deducted from dormant account balances. Accounts with a zero balance may be closed without prior notice.
11 Limitation of Liability
To the maximum extent permitted by applicable law, PlayPerya's liability to you in connection with your use of the platform is limited to the total amount you have deposited with PlayPerya in the 12 months preceding the event giving rise to the claim.
PlayPerya is not liable for:
- Loss of profits, revenue, or expected savings from gambling outcomes.
- Service interruptions caused by internet connectivity issues, server downtime, or force majeure events.
- Losses arising from unauthorised access to your account where you failed to maintain reasonable security.
- Third-party payment processor delays or errors.
- Any indirect, consequential, or special damages arising from your use of the platform.
Nothing in these Terms limits PlayPerya's liability for fraud, gross negligence, or matters that cannot legally be excluded under Philippine law.
12 Privacy and Data Protection
PlayPerya collects, stores, and processes your personal data in accordance with our Privacy Policy, which is available at /privacy-policy. By using the platform, you consent to the collection and use of your data as described in that policy.
We collect data including your name, contact details, date of birth, payment information, and gaming activity for the purposes of account management, legal compliance, fraud prevention, and personalisation of your PlayPerya experience. We do not sell your personal data to third parties.
13 Changes to These Terms
PlayPerya may update these Terms at any time. We will notify registered players of material changes via email at least 14 days before they take effect. The updated Terms will be published on this page with a revised effective date.
If you do not agree with the updated Terms, you may close your account before the changes take effect. Continued use of PlayPerya after the effective date of any changes constitutes acceptance of the revised Terms.
14 Governing Law and Disputes
These Terms are governed by the laws of the Republic of the Philippines. Any dispute arising from your use of PlayPerya shall first be submitted to PlayPerya's customer support team for resolution. If no resolution is reached within 30 days, disputes shall be referred to binding arbitration in the Philippines in accordance with Philippine Arbitration Law.
You agree to waive any right to bring class action proceedings against PlayPerya. Any claims must be brought on an individual basis within 12 months of the event giving rise to the claim.
15 Contact Us
If you have questions about these Terms and Conditions, please contact PlayPerya's support team:
- Email: support@playperya.net
- Live Chat: Available 24/7 from the PlayPerya website (log in to access)
- Response Time: We aim to respond to all email queries within 24 hours
For concerns related to responsible gaming, self-exclusion, or account restrictions, please visit our Responsible Gaming page or email support@playperya.net with the subject line "Responsible Gaming Request."
For general questions about the platform, payments, or games, our FAQ page covers the most common topics.
